CompTIA A+

CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world.

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The CompTIA A+ Core Series requires candidates to pass two exams: Core 1 (220-1001) and Core 2 (220-1002) covering the following new content:

Demonstrate baseline security skills for IT support professionals
Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software
Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting
Support basic IT infrastructure and networking
Configure and support PC, mobile and IoT device hardware
Implement basic data backup and recovery methods and apply data storage and management best practices

9 skills that you master and validate with CompTIA A+

HARDWARE
- Identifying, using, and connecting hardware components and devices
NETWORKING
- Explain types of networks and connections including TCP/IP, WIFI and SOHO
MOBILE DEVICES
- Install & configure laptops and other mobile devices
OPERATING SYSTEMS
- Install and support Windows OS including command line & client support. Understand Mac OS, Linux and mobile OS
HARDWARE & NETWORK TROUBLESHOOTING
- Troubleshoot device and network issues
VIRTUALIZATION & CLOUD COMPUTING
- Compare & contrast cloud computing concepts & set up client-side virtualization
SOFTWARE TROUBLESHOOTING
- Troubleshoot PC and mobile device issues including application security support
SECURITY
- Identify and protect against security vulnerabilities for devices and their network connections
OPERATIONAL PROCEDURES
- Follow best practices for safety, environmental impacts, and communication and professionalism