CompTIA A+

The CompTIA A+ Core Series requires candidates to pass two exams: Core 1 (220-1001) and Core 2 (220-1002) covering the following new content:

• Demonstrate baseline security skills for IT support professionals
• Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software
• Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting
• Support basic IT infrastructure and networking
• Configure and support PC, mobile and IoT device hardware
• Implement basic data backup and recovery methods and apply data storage and management best practices

9 skills that you master and validate with CompTIA A+

• HARDWARE

  • Identifying, using, and connecting hardware components and devices

• NETWORKING

  • Explain types of networks and connections including TCP/IP, WIFI and SOHO

• MOBILE DEVICES

  • Install & configure laptops and other mobile devices

• OPERATING SYSTEMS

  • Install and support Windows OS including command line & client support. Understand Mac OS, Linux and mobile OS

• HARDWARE & NETWORK TROUBLESHOOTING

  • Troubleshoot device and network issues

• VIRTUALIZATION & CLOUD COMPUTING

  • Compare & contrast cloud computing concepts & set up client-side virtualization

• SOFTWARE TROUBLESHOOTING

  • Troubleshoot PC and mobile device issues including application security support

• SECURITY

  • Identify and protect against security vulnerabilities for devices and their network connections

• OPERATIONAL PROCEDURES

  • Follow best practices for safety, environmental impacts, and communication and professionalism